Answered By: Vanessa Arce Last Updated: Feb 28, 2023 Views: 143
Answered By: Vanessa Arce
Last Updated: Feb 28, 2023 Views: 143
My login to access library resources is not working. What should I do?
First, please check that you are using the correct credentials (CUNYfirst username and password - same for logging in to Blackboard).
Please try the following troubleshooting tips:
- Use a different browser (Firefox if using Chrome or viceversa)
- Clear your cache in your browser (Instructions can be found in this site from another school
- If your credentials work in Blackboard, but not for Library e-resources, change your CUNYfirst password and try to log in again
If none of the above troubleshooting solves the problem, please reach out to the IT Help Desk: Phone: 718-960-1111 Email: help.desk@lehman.cuny.edu
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